General Sales Conditions

1 – Premise

The sale of catalogue products is carried out by Azienda Agricola Cascina Fontanette di Ariano Franco, hereinafter called: Seller.

The Italian version of the General Sales Conditions  is the definitive legal version valid for all countries. The translation into other languages is available only for reference.

2 – Sale

Sales are subject to Italian legislation.

The Seller guarantees that the products sold are in accordance with legislation (in particular, for food, sanitation and hygiene legislation requirements and food safety), and that they do not have any defects and/or are not faulty. The prducts travel at the seller’s risk and danger.

3 – Prices

Prices include I.V.A. (Italian VAT) and packaging and they do not include customs duties, manufacturing taxes, excises, etc. where provided for by laws. Therefore, the payment of this charges and the accomplishment of the related formalities are the responsibility of the Buyer.

4 – Billing

Invoices will be issued only if requested at the time of order, indicating the VAT number.

5 – Delivery and Shipping Costs

Delivery will be  sent to the address indicated by the Customer.

5.1 – Shipping costs for Wines

The following costs (expressed in Euro) will apply for deliveries to the EU zone (excluding Malta and Cyprus) and Extra EU.

EU Zone

kg 0 – 2 2,01 – 5 5,01 – 6 6,01 – 8 8,01 – 10 10,01 – 15 15,01 – 20 20,01 – 25 25,01 – 30 30,01 – 40 40,01 – 50
n. of bottles 1 2 – 4 5 6 12 18 24 30
Italy 6,21€ 6,47€ 6,47€ 0€ 0€ 0€ 0€ 0€ 0€ 0€ 0€
Germany 9,62€ 13,37€ 7,48€ 6,49€ 4,97€ 0€ 0€ 0€ 0€ 0€ 0€
Belgium, Denmark, France, Ireland, Luxembourg, Monaco, Netherland, Portugal (no isles), Spagna (no isles) 12,54€ 18,15€ 12,05€ 11,37€ 10,59€ 13,96€ 5,85€ 0€ 0€ 0€ 0€
United Kingdom 11,25€ 16,04€ 10,09€ 9,40€ 7,97€ 4,09€ 0€ 0€ 0€ 0€ 0€
Austria, Croatia, Finland, Slovenia, Sweden 12,68€ 18,31€ 12,33€ 11,52€ 10,71€ 16,72€ 8,81€ 3,42€ 13,38€ 3,36€ 0€
Czech Rep., Greece, Poland, Slovakia, Hungarya 19,23€ 25,24€ 19,25€ 18,50€ 18,10€ 23,36€ 15,86€ 10,58€ 23,72€ 13,94€ 0€
Bulgaria, Estonia, Lithuania, Latvia, Romania 19,51€ 27,26€ 21,38€ 21,22€ 22,39€ 28,90€ 21,86€ 17,60€ 34,87€ 24,84€ 5,23€

Extra EU Zone

kg 0 – 3,6 3,61 – 7,2 7,21 – 14,4 14,4 – 21,6 21,56 – 28,8 28,81 – 36 36,01 – 43,2 43,21 – 50,4 50,41 – 57,6
n. of bottles 1 – 2 3 – 6 12 18 24 30 36 42 48
US 49,00€ 68,00€ 126,00€ 194,00€ 252,00€ 320,00€ 378,00€ 446,00€ 504,00€
Japan, Hong Kong 84,00€ 108,00€ 156,00€ 194,00€ 222,00€ 270,00€ 288,00€ 316,00€ 484,00€
Switzerland, Norway 49,00€ 68,00€ 106,00€
Australia, Singapore, Taiwan* 84,00€ 108,00€ 156,00€
China** 100,00€

*Taiwan (max 6 bottles per shipment)
**Chine (max 2 bottles per shipment)

6 – Delivery times

Shipments are entrusted to UPS (UPS STANDARD service) for the EU area and Mail Boxes for the non-EU area.

The tracking code is communicated to the buyer for the traceability of individual shipments.

Delivery times vary from 2 to 3 working days for Italy, 3 – 6 working days for the EU area (excluding Malta and Cyprus) and 5 to 9 working days for the non-EU area.

7 – Packing prices

Prices include the specific packaging costs for bottles as well, where required.

8 – Payment and Delivery

Payment terms and start date of order:

  • Payment terms: via PayPal or advance bank transfer.
  • Orders are effective from: immediately for payments made via PayPal and upon receipt of bank transfer for payments made via bank.

9 – Right of Withdrawal

According to current regulations the Customer has the right to cancel the purchase within a period of 14 working days upon receipt of the goods, by giving notice to:

Azienda Agricola Cascina Fontanette di Ariano Franco
Via Stazione, 31
12058 Santo Stefano Belbo CN – Italy – e-mail: info@cascinafontanette.com

Except of course the PayPal payment guarantee will apply, should the payment be carried out by PayPal.

10 – Withdrawal after Delivery

In the event the right of withdrawal, pursuant to the terms set out above, is exercised after receipt of the goods, the Seller reserves the right to directly contact the customer in order to agree to the procedures and timing for picking up the goods.

The costs for returning the goods will be charged to the Buyer. The refund of any payments received will be made net of PayPal fees and shipping costs.

11 – Other Terms

For matters not covered by these General Conditions of Sale, the September 6, 2005 LEGISLATIVE DECREE n. 206  will apply – Consumer Code in its latest version.

12 – Guaranteed Purchase

Purchasers have 45 (forty-five) days, from the date of payment, to file a claim and request the refund of any sums paid, via PayPal, Credit Cards or Bank Transfer – for:

  • failure to deliver the goods;
  • goods not complying with the order, subject to Seller’s direct contact so as to agree on timing and manner of collection of the goods.

Refunds of the sums paid will be payable net of PayPal fees, credit or debit card fees and bank transfer fees.